INSURANCE CARRIER
Hanover Insurance
Hanover Insurance Group writes personal homeowners, auto, and umbrella insurance through independent agents.
Personal Lines
- File a claim 1-800-628-0250 · 24/7 phone; online portal available
- Online Account & claims portal
- After hoursFor Hanover personal claims, call 1-800-628-0250 directly.
Coverage Focus
What this carrier writes
Overview
About This Carrier
Hanover Insurance Group writes personal homeowners, auto, and umbrella insurance through independent agents. Hanover sits in the standard-to-preferred market with an account-based approach that rewards bundling home and auto together. It writes everyday-value home and auto for newer homes with a clean claims history and households that want home and auto with one carrier.
Strengths
What This Carrier Does Well
Bundled home and auto with competitive discount stacks for standard preferred risks
Established regional presence in the Northeast and Mid-Atlantic, with a growing footprint in the Southeast.
Independent-agent-only distribution channel, meaning pricing is built for the agent channel rather than direct-to-consumer
Limitations to Know
Where They Fall Short
Mixed customer satisfaction on personal auto; homeowners experience is generally stronger
Mixed customer satisfaction on personal auto; homeowners experience is generally stronger
Right Fit
Who They Are Best For
Best Fit For
Households looking for a mid-market regional carrier that bundles home plus auto, multi-vehicle families, and standard, preferred risk profiles.
Not a Good Fit For
We will tell you honestly when another carrier is the better fit.
Appetite & Coverage
What They Write
- Line of Business
- Personal Lines
- Coverage Types
- Hanover personal lines writes homeowners, condo, renters, dwelling fire (landlord), personal auto, motorcycle, and personal umbrella.
- Carrier's Licensed States
- Available in most US states
- Personal Lines States
- Personal lines written in most US states.
- Max Business Revenue
- Personal lines (not applicable)
- Industry Classes
- Personal lines (not applicable to industry classes).
Pricing & Claims
What to Expect
Best Pricing For
Small to mid-market preferred commercial accounts in standard classes.
Pricing Context
Hanover personal lines pricing sits in the standard-to-preferred market range.
Claims Experience
Hanover handles personal lines claims through a 24/7 reporting line and online portal. Admitted Status: Hanover is an admitted carrier for personal lines. Policies are backed by applicable state guaranty fund protections up to applicable limits. Olive Cover, the brand of Olive Insurance Services, LLC, is your independent insurance agent. We help you file your claim and advocate on your behalf. Coverage decisions on any claim are made by your insurance carrier under the terms of your policy. Verify this carrier's license with your state insurance department
Admitted Status: Hanover is an admitted carrier for personal lines. Policies are backed by applicable state guaranty fund protections up to applicable limits.
Olive Cover, the brand of Olive Insurance Services, LLC, is your independent insurance agent. We help you file your claim and advocate on your behalf. Coverage decisions on any claim are made by your insurance carrier under the terms of your policy.
Quick Facts