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INSURANCE CARRIER

Honeycomb Habitational Insurance

Coverage for Landlords and Rental Property Owners

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RATINGS & OVERVIEW

How This Carrier Rates

AM Best

Demotech A (Financial Stability Rating)

JD Power Personal

JD Power Commercial

Specialty landlord carrier, not included in the J.D. Power Small Commercial study.

NAIC Complaint Index

Honeycomb is a technology-driven carrier that focuses entirely on habitational and residential rental property insurance. They use automated underwriting to quote small to mid-size Georgia landlord portfolios faster than traditional markets.

WHY CHOOSE THEM

What This Carrier Does Well

Strength 1

Fast automated quoting for residential rental portfolios, often binding same day for straightforward risks.

Strength 2

Willing to write properties and landlord profiles that standard admitted carriers decline, including older homes and those with prior claims.

Strength 3

Available with no direct appointment volume requirements.

LIMITATIONS TO KNOW

Where They Fall Short

Weakness 1

Non-admitted surplus lines carrier in Georgia, meaning Georgia Insurance Guarantee Fund does not back claims if the carrier becomes insolvent.

Weakness 2

Limited to habitational risks only. No multi-line capability for landlords who also need GL, workers comp, or commercial auto.

Weakness 3

Newer platform with limited operating history; long-term claims handling track record is not yet established compared to traditional multifamily insurance carriers

Best Fit For

Multifamily property owners and apartment building investors needing commercial property and liability coverage for rental residential buildings, particularly portfolios of 2 to 50 units.

Not A Good Fit For

Single-family rental properties (Steadily fits better), large commercial complexes with over 100 units, or general commercial businesses without real estate holdings.

APPETITE & COVERAGE

What They Write

Coverage Types

Habitational property and liability for residential rentals, multifamily, and small apartment buildings

Best Pricing For

Small to mid-size multifamily and residential rental properties (1 to 20 units). Strongest on Georgia rental and apartment placements where admitted carriers decline or overprice.

Industry Classes

Residential rental only: single-family rentals, duplexes, small multifamily (up to 20 units), some short-term rental. No commercial property, no retail, no office.

Admitted Status

Non-admitted in Georgia (surplus lines). Rated A by Demotech.

CLAIMS & PRICING

What to Expect

Claims Experience

Honeycomb uses third-party claims administrators. As a newer carrier they have a shorter track record than standard carriers. Straightforward property claims are handled efficiently through their digital platform.

Pricing Context

Honeycomb is competitive for small to mid-size multifamily and commercial property placements. Pricing and appetite are focused on rental residential rather than general commercial operations.

vs Competitors

Against Steadily: both target residential landlords in the non-standard segment, Steadily has broader state availability and admitted options in some states, Honeycomb competes on multifamily and portfolio accounts. Against standard habitational markets (Hartford, Travelers): admitted carriers are preferred where available and the risk qualifies, Honeycomb fills the gap where they decline or overprice.

File a Claim

Call to report a claim:

Phone unavailable

STATE AVAILABILITY

Where They Write

States Available

Available in select states including Georgia through surplus lines

Personal Lines States

Commercial Lines States

Available in select states including Georgia through surplus lines

Do We Work With Them?

Yes, surplus lines (non-admitted)

Common questions

Can my insurance carrier deny my claim?

Yes, for specific policy reasons that must be in writing. You can challenge a denial.

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What is a recorded statement and should I give one?

An on-record interview the carrier uses for the file. Give one, but prepare first and never speculate.

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What happens after I report a claim to my insurance carrier?

Acknowledge, assign adjuster, investigate, decide. Most carriers move within 7-30 days for routine claims.

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Do I have to use the carrier's preferred contractor?

Usually no. Most policies let you choose any licensed contractor, though preferred shops have their own benefits.

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