Carrier

Is Hartford really good at handling claims?

Hartford's NAIC complaint index is significantly below the national average, among the lowest of any carrier we work with. Their claims advocacy model, particularly for workers compensation and small business BOP, focuses on return-to-work and dispute resolution rather than minimum settlement. On homeowners claims, particularly wind and hail in Georgia, Hartford handles standard losses well; complex structural losses on older homes receive more thorough review, which can slow timeline but usually produces a fair settlement.

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Is Hartford really good at handling claims?

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