General FAQs

Can I get multiple repair estimates after a property insurance claim?

Quick answer: Yes, you can and often should get more than one repair estimate after a property insurance claim. Multiple bids help verify that the adjuster's settlement figure reflects actual market costs, and your estimates can be shared directly with the adjuster to support a fair settlement.

Getting multiple repair estimates after a property claim is not only permitted, it is frequently recommended by consumer protection agencies and state regulators. Independent bids give you an accurate read on what repairs will cost in the current market and provide concrete documentation for the claims settlement conversation.

How do I share repair estimates with my insurance adjuster?

Once you have your bids, share them with your claims adjuster. If the adjuster agrees that one estimate accurately reflects the scope and cost of the work, the repair process can move forward on that basis. If your estimates come in higher than the adjuster’s initial figure, present them as supporting documentation and ask the adjuster to explain the discrepancy in writing. For example, a Lawrenceville homeowner received an initial adjuster estimate of $9,000 for roof damage after a hailstorm. Three independent roofing contractors each quoted between $16,000 and $18,000. The homeowner submitted all three estimates in writing, and the insurer revised the settlement upward after reviewing the difference in scope.

What should I look for when gathering repair estimates?

Work only with licensed contractors. Ask for written, itemized quotes that break down labor and materials separately. Avoid any contractor who asks you to sign over your insurance benefits as a condition of the estimate or the job. That arrangement, sometimes called an assignment of benefits, transfers control of your claim to the contractor and can complicate your settlement significantly. State insurance regulators advise consumers to obtain more than one bid and not to feel pressured by either the insurer or aggressive contractors before proceeding.

Should I start permanent repairs before the adjuster inspects?

Resist beginning permanent repairs before the adjuster has had an opportunity to inspect the damage. Making permanent repairs before inspection may give the insurer grounds to dispute the original scope of the loss. Temporary protective measures, such as tarping a roof or boarding a broken window, are appropriate and generally reimbursable. For example, a Marietta homeowner whose roof was breached during a storm placed emergency tarps within 24 hours and documented the damaged area with photos before the adjuster arrived. The insurer reimbursed the tarping cost and accepted the photos as the baseline for the claim scope.

What is the appraisal clause in a property policy?

If your repair estimates and the insurer’s figures remain far apart after discussion, your policy likely includes an appraisal clause. Under that clause, each party selects a licensed appraiser, and if they disagree, an umpire decides the value of the loss. The result is typically binding. This is a formal path to an independent resolution without going to court, and it is available specifically for valuation disputes, not for coverage denial questions.

Does getting multiple estimates affect my deductible or claim terms?

Getting estimates does not change your deductible or affect the terms of your claim. Your deductible is the portion of the loss you pay regardless of repair cost, and it is set in your policy before any claim occurs. Estimates only affect the settlement amount, not the deductible. A free coverage review can confirm how your current policy handles disputes over repair costs and what appraisal rights you hold under your specific policy language.