Homeowners FAQs

Does Airbnb's AirCover replace the need for STR insurance?

Quick answer: AirCover (from Airbnb) and the Book With Confidence Guarantee (from VRBO) are platform-provided supplemental protection, not insurance.

What does Airbnb's AirCover actually cover for hosts?

Airbnb's AirCover offers two components for hosts: Host Damage Protection and Host Liability Insurance. Host Damage Protection covers eligible property damage caused by guests, up to $3 million per booking. Host Liability Insurance provides coverage for bodily injury or property damage claims a guest brings against you, also up to $1 million per occurrence. Those are real benefits, but the coverage has significant gaps that a standard short-term rental insurance policy is designed to fill.

What does AirCover not cover?

AirCover exclusions include:

  • Cash, securities, and collectibles
  • Vehicles and watercraft
  • Fine art and jewelry above certain thresholds
  • Damage attributed to normal wear and tear or gradual deterioration
  • Loss of rental income while your property is uninhabitable after a covered event

AirCover also applies only to stays booked through Airbnb's platform. If you host guests through VRBO, Booking.com, Hipcamp, or directly, AirCover provides no protection for those bookings. There are also procedural requirements: you must document damage before a guest checks out, submit claims within a specific timeframe, and exhaust the guest's security deposit first. If you miss a deadline or the guest disputes the claim, you may receive nothing.

Does a standard homeowners policy cover short-term hosting activity?

Most homeowners policies treat regular hosting activity as a business use that voids coverage. Some carriers will deny a claim entirely if they determine you were operating a short-term rental at the time of loss. For example, a homeowner in Decatur who files a theft claim after a guest stay may find her carrier denying coverage because hosting triggered the business-activity exclusion in the policy. Standard personal-lines homeowners and renters policies nationwide exclude business activities by design, so this is a real exposure, not a theoretical one. Our guide on whether homeowners insurance covers business activity explains how those exclusions work more broadly.

What does a dedicated short-term rental policy cover?

A dedicated short-term rental policy or STR endorsement addresses what both AirCover and standard homeowners policies leave out. Coverage typically includes property damage from any guest regardless of platform, liability coverage for bodily injury on the premises, loss of use after a covered event makes your property unrentable, and theft by guests. For more on specialty personal insurance options that cover non-standard hosting exposures, see specialty personal insurance available through Olive Cover.

For example, a host who rents her Savannah property on both Airbnb and VRBO needs coverage that follows the guest regardless of which platform they booked through - AirCover only responds to the Airbnb portion, leaving the VRBO stays fully exposed.

How do you decide what coverage structure is right for your hosting situation?

The right coverage structure depends on how often you host, whether hosting is your primary income source, whether your property is owner-occupied or an investment, and how many platforms you use. A licensed insurance advisor can review your specific situation and tell you whether an endorsement on your current policy covers the gaps or whether a standalone STR policy better fits your hosting model. To understand what that review involves, see whether a coverage review costs anything.

A coverage review through Olive Cover, the consumer brand of Olive Insurance Services, LLC, an independent P&C agency, is available at no cost. Schedule your coverage review here.