What must my insurer do when they receive my claim in Alabama?

All FAQs

Quick answer: The insurer must acknowledge your claim promptly and, in practice, give you a claim number and a point of contact for the adjuster handling it. If the acknowledgment is not in writing, the regulation requires the insurer to note it, dated, in the claim file.

The insurer must acknowledge your claim promptly and, in practice, give you a claim number and a point of contact for the adjuster handling it. If the acknowledgment is not in writing, the regulation requires the insurer to note it, dated, in the claim file.