What happens if a Georgia insurer refuses to pay a collector claim?

Quick answer: Under O.C.G.A. 33-4-6 you can make a written demand for payment. If the carrier fails to pay within 60 days and a court later finds the refusal was in bad faith, the penalty is up to 50 percent of the loss or $5,000, whichever is greater, plus reasonable attorney fees. You can also file a complaint with the Georgia Office of the Commissioner of Insurance and Safety Fire.